How It Works

Getting Your Jewelry Is Simpler Than You Think

Whether you're buying from our collection or ordering something custom, here is exactly what happens from the moment you decide to buy to the moment it arrives at your door.

Ordering From Our Collection

Step 1 — Browse & Choose

Browse our full range of IGI and GIA certified lab-grown diamond rings, necklaces, earrings, bracelets, and wedding bands. Every piece is certified and conflict-free.

Step 2 — Select Your Options & Checkout

Choose your size, metal, and any available options, then complete checkout. Full payment is collected at checkout. All sales are final.

Step 3 — We Process Your Order

Once your order is confirmed we get to work. Most orders ship within 3–5 business days. Every order ships free and fully insured.

Step 4 — Delivered to Your Door

Your jewelry arrives in a secure, elegant gift box inside discreet outer packaging. You'll receive a tracking number by email once your order ships.

Custom & Bespoke Orders

Want something unique? Visit our Bespoke page to start a custom request. All custom orders follow a separate process that includes a design consultation, deposit, proof approval, and production before shipment.

Questions?

Email us at info@randolphcojewelers.com or visit our Contact page. We respond within 24 hours.