All Sales Final

All sales at Randolph & Co. Jewelers are final. We do not accept returns or exchanges.

Each piece of jewelry is carefully inspected and verified before shipment. We stand behind the quality and certification of every item we sell.

Damaged or Incorrect Orders

If your order arrives damaged in transit or you received the wrong item, please contact us within 48 hours of delivery at info@randolphcojewelers.com with your order number and photos. We will work to resolve the issue promptly.

Questions Before You Buy

We encourage you to reach out before placing your order if you have any questions about a specific piece. Email us at info@randolphcojewelers.com and we'll be happy to help.